SHIPPING CONDITIONS

At Starwhite hemp the customer always comes first and we want to give you the best shipping service possible. For this reason we have several shipping options but always through courier companies. The price of your shipment will depend on the destination and the amount of your purchase.

Where do we ship at the moment?

  • Germany
  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Denmark
  • Estonia
  • Finland
  • France
  • Greece
  • Hungary
  • Ireland
  • Iceland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Norway
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Switzerland
  • United Kingdom.
These are the countries where we ship for now, we are expanding our horizons so if your country is not in this list we invite you to contact us at info@starwhitehemp.com and we will try to find a solution for you.

How much does my shipment cost?

At Starwhite hemp we place great importance on sustainability. That’s why all our shipments are PLASTIC FREE and our products are wrapped in sustainable corrugated cardboard packaging. We also use certified biodegradable shipping bags made from corn starch. This is not a price increase, it is just a reminder that by shopping at Starwhite hemp you are part of the shift towards sustainability and that it is time to act in the world of shipping too.

Having said that we talk about costs, we have a range of prices depending on the destination and the amount of the purchase:
  • FREE for orders over 49 € to SPAIN PENINSULAR and PORTUGAL (24/48 h).
  • 4,99 € for orders under 49 € (24/48 h).
  • FREE for orders over 99 € to the EU (48/96 h).
  • 12,99 € for orders under 99 € to the EU (48/96 h).
For delivery times to be met you must place your order before 5pm, after this time the order will be processed the next day. Orders paid by bank transfer will not be effective until we receive the amount of the transfer in our current account, for other means of payment the order will be prepared immediately (before 17 h). If you need urgent delivery or any other need, please contact us at info@starwhitehemp.com.

Shipping procedure

When you place an order at Starwhite hemp we will inform you by email of its acceptance and as soon as it is shipped, always by email, we will send you its tracking number so that you will always know where your desired merchandise is. The transport companies only work from Monday to Friday. They do not deliver on Saturdays, Sundays or public holidays. This means that all orders received after 5 p.m. on Friday will be shipped the following Monday.

Legal disclaimer

  • If you cannot be reached, the transport company will try a second delivery agreed with you.
  • If an order is shipped and cannot be delivered for reasons attributable to the customer, the amount paid for shipping costs will not be refunded, having to pay again other shipping costs for the reshipment of the goods.
  • In exceptional cases of force majeure (strikes,demonstrations, adverse weather conditions that prevent normal traffic by land, sea or air), Starwhite hemp will deliver orders as soon as possible,but it may not be possible to meet the deadlines indicated above.

Register with Starwhite hemp

During the checkout process you will have the opportunity to register and create an account with Starwhite hemp. By registering your identification and shipping details you will be able to speed up the process for subsequent purchases.